Our Commitment to Your Privacy

Virtual Anchor, operated by Dwain Berlin, is committed to protecting the personal information of everyone who visits this website and engages with our products and services. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

By using this website, you agree to the practices described in this policy. If you have any questions, the contact information at the bottom of this page is always available to you.

What Information We Collect

We collect personal information only when you provide it to us directly, or when it is generated automatically through your use of this website. The types of information we may collect include:

• Email addresses — when you sign up for our email list, download a resource, or enroll in a course.
• Payment information — when you purchase a course or product. Note: payment transactions are processed by third-party providers. We do not store your full credit card details on our servers.
• Analytics data — such as pages visited, time on site, browser type, and general geographic location, collected through tools like Google Analytics. This data is aggregated and not linked to your personal identity.
• Contact information — such as your name, if you contact us directly by email.

How We Use Your Information

The information we collect is used only for the purposes for which it was provided, or for purposes consistent with those reasons. Specifically, we use your information to:

• Deliver the course content and materials you have purchased
• Send you emails related to your enrollment, including course updates and module releases
• Send you marketing emails if you have opted in to receive them — you may unsubscribe at any time
• Process your payments securely through our third-party payment provider
• Improve this website and its content based on aggregated usage data
• Respond to your questions or requests when you contact us directly

"We do not sell, rent, or trade your personal information to any third party."

Third-Party Services

We use a small number of trusted third-party services to operate this website. These may include:

• Payment processors — to handle course enrollment transactions securely
• Email marketing platforms — to send course-related and promotional emails
• Google Analytics — to understand how visitors use this website. Google Analytics uses cookies and collects anonymized data. You can opt out using the Google Analytics Opt-out Browser Add-on.

Each of these providers operates under their own privacy policies and applicable data protection laws. We select providers who meet appropriate security and privacy standards.

Cookies

This website may use cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. Cookies do not contain personally identifiable information on their own.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain parts of this site.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like your information removed from our records, please contact us using the details below and we will respond within a reasonable timeframe.

Your Rights Under PIPEDA

As a resident of Canada, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw your consent to the collection or use of your information, subject to legal or contractual restrictions
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise any of these rights, please contact us directly. We will respond to all requests within 30 days.

Security

We take the security of your personal information seriously. Reasonable physical, administrative, and technical safeguards are in place to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please reach out:

— We aim to respond to all privacy-related inquiries within 30 days. —